Your customer calls.
Our agent answers.
Your dev wakes up
to a triaged bug ticket.
A local Vocetta daemon indexes your repo on your machine — your files never leave it. A human-sounding Vapi agent takes the calls. Not everything is a bug: Bugs get local narrowing to suspected files and lines; Feature requests get a clear summary. Tickets land in Jira, email, or whatever you use.
Three things happen
in the same 90 seconds.
The customer describes a bug or a change they want. The agent has a real conversation — clarifying, scoping, sounding like one of your team. For bugs, the local Vocetta daemon searches your indexed repo on your machine — in parallel, without uploading your source. Watch all three at once.
suspected_files: PermissionsTab.tsx · MultiSelect.tsx · useRoles.ts
recent_commits: 2 commits modified MultiSelect.tsx in last 48h
customer: Acme Corp · pri: high · routed to: @backend-team
Your dev wakes up.
Opens Linear.
It's already triaged.
Bugs: No "can you reproduce this?" No "which page?" The ticket arrives with suspected files, line numbers, the customer's exact words, and recent commits that probably caused it.
Feature requests: No vague "they want something different on settings." You get a structured summary — what they asked for, where in the product, and enough context for a dev or PM to pick it up without another call.
The same call that used to take a junior PM 15 minutes to write up — and another 40 minutes for a developer to investigate — is now a clean ticket in your tracker before the customer's coffee gets cold.
- PermissionsTab.tsx:42
- MultiSelect.tsx:118
- useRoles.ts:24
- RoleOption.tsx
by @marcus — "refactor option rendering"
A daemon on your machine.
Tickets to your tools.
Vocetta is not a cloud that ingests your repo. You install a local daemon that indexes the codebase on the machine where your code already lives. Only the call, the triage result, and the ticket leave — never your files.
Local indexer daemon
Runs beside your repos. AST search, git history, and file narrowing all happen locally. One afternoon to point it at your monorepo and build the index.
Your code never leaves
Source files are not uploaded to Vocetta's cloud for analysis. The daemon reads disk; what gets sent out is scoped metadata — paths, line hints, summaries — not your codebase.
Calls & tickets, not your repo
Inbound calls go through Vapi. Finished work lands in whatever you already use — Jira, Linear, GitHub Issues, email, Slack, or another ticketing system. No lock-in to one tracker.
Privacy by architecture: indexing runs on your hardware. Your files don't leave your machine. We're built for agencies and studios who won't ship client source to someone else's servers.
Four moving parts.
One seamless call.
Customer dials in
Your existing support number — or a new dedicated one — is forwarded to Vocetta. Calls picked up 24/7. No voicemail. No missed leads.
Vapi agent converses
Trained on your "soul file" — your company's tone, products, common issues. Sounds human. Asks the right scoping questions naturally.
Local daemon narrows in real-time
When it's a bug, the daemon on your machine runs AST analysis — pruning your monorepo from thousands of files to the 6–7 most likely culprits while they're still on the line. Git history weights recent changes higher. All on disk you control. Feature calls skip the hunt — the agent focuses on capturing the ask.
Ticket lands in your tracker
Jira, Linear, GitHub Issues, email, Slack — your tracker, not ours. Bugs ship with transcript, suspected files, and commits. Feature requests ship with a dev-ready summary. The repo stays local; only the ticket crosses the wire.
For teams who ship for clients
and drown in tiny tickets.
If you've ever wished you had a junior PM who could answer the phone, scope the bug or the feature request, and write a useful ticket — that's what Vocetta is.
Web & App Agencies
You ship and maintain client websites or apps. Every client thinks they're your only one. Every "small tweak" steals an hour. Vocetta turns those calls into tickets — and your devs into ten-minute heroes.
Webflow Partners Shopify Studios WordPress ShopsWhite-Label SaaS
You sell the same product to dozens of clients with their own branding and tweaks. Each one wants a custom header here, a different color there. Vocetta knows which tenant config to open before the call ends.
B2B SaaS Resellers Multi-Tenant AppsFounder-Led B2B SaaS
You're 5 to 30 people. Your first dozen customers each want something custom. The CEO is taking the calls. Vocetta is the junior PM you can't afford to hire yet.
Series Seed–A High-Touch CustomersInternal IT & DevOps
Hundreds of internal apps, three engineers, and an inbox of "the expense system is broken" tickets. Vocetta becomes your first-line triage — for free, all day, every day.
Enterprise IT Internal Tools TeamsVoicemail forgets.
Junior PMs guess.
Vapi alone doesn't read your code.
Cheaper than the
junior PM you can't afford.
14-day pilot on every plan. No card required. Onboarding takes one afternoon — we'll sit with you on a call.
For solo agencies and freelancers handling a handful of clients.
- Up to 30 calls/month
- Local daemon · 1 repository
- Jira, Linear, email, or your tracker
- Standard "soul file" tuning
- Email support
For agencies and white-label SaaS shops with 5–25 clients.
- Up to 50 calls/month
- Local daemon · up to 5 repos
- Any tracker or email integration
- Custom soul file + brand voice
- Multi-tenant config awareness
- Priority routing & Slack support
For larger studios, white-label resellers, and enterprise IT.
- Unlimited everything
- Air-gap · no outbound ticketing
- Custom integrations
- Dedicated deployment engineer
- SLA and named support
- White-label your own voice agent
Stop writing tickets.
Start shipping fixes.
14-day pilot. No card required. We'll install the local daemon, index your repo on your machine, and wire tickets to your Jira, email, or whatever you use. By tomorrow afternoon, your support number is taking smarter calls than you do.
No card · No commitment · One-afternoon setup