Your customer calls.
Our agent answers.
Your dev wakes up
to a fixed ticket.
A human-sounding Vapi voice agent takes your client calls. While they talk, Vocetta narrows your codebase from 13,000 files to the 6 that matter. By the time they hang up, your developer has the bug, the line, and the suspected fix — all triaged.
Three things happen
in the same 90 seconds.
The customer describes their problem. The agent has a real conversation — clarifying, scoping, sounding like one of your team. And quietly, in parallel, your codebase is being searched. Watch all three at once.
suspected_files: PermissionsTab.tsx · MultiSelect.tsx · useRoles.ts
recent_commits: 2 commits modified MultiSelect.tsx in last 48h
customer: Acme Corp · pri: high · routed to: @backend-team
Your dev wakes up.
Opens Linear.
It's already triaged.
No "can you reproduce this?" No "which page?" No 20-minute hunt to figure out which component renders that dropdown. The ticket arrives with the suspected files, line numbers, the customer's exact words, and the recent commits that probably caused it.
The same call that used to take a junior PM 15 minutes to write up — and another 40 minutes for a developer to investigate — is now a clean ticket in your tracker before the customer's coffee gets cold.
- PermissionsTab.tsx:42
- MultiSelect.tsx:118
- useRoles.ts:24
- RoleOption.tsx
by @marcus — "refactor option rendering"
Four moving parts.
One seamless call.
Customer dials in
Your existing support number — or a new dedicated one — is forwarded to Vocetta. Calls picked up 24/7. No voicemail. No missed leads.
Vapi agent converses
Trained on your "soul file" — your company's tone, products, common issues. Sounds human. Asks the right scoping questions naturally.
Codebase narrows in real-time
While the customer is still talking, AST analysis prunes your monorepo from thousands of files to the 6–7 most likely culprits. Git history weights recent changes higher.
Ticket lands in your tracker
Linear, Jira, GitHub Issues, Slack — wherever your team works. With the call transcript, suspected files, recent commits, and customer context, all attached.
For teams who ship for clients
and drown in tiny tickets.
If you've ever wished you had a junior PM who could answer the phone, scope the bug, and write a useful ticket — that's what Vocetta is.
Web & App Agencies
You ship and maintain client websites or apps. Every client thinks they're your only one. Every "small tweak" steals an hour. Vocetta turns those calls into tickets — and your devs into ten-minute heroes.
Webflow Partners Shopify Studios WordPress ShopsWhite-Label SaaS
You sell the same product to dozens of clients with their own branding and tweaks. Each one wants a custom header here, a different color there. Vocetta knows which tenant config to open before the call ends.
B2B SaaS Resellers Multi-Tenant AppsFounder-Led B2B SaaS
You're 5 to 30 people. Your first dozen customers each want something custom. The CEO is taking the calls. Vocetta is the junior PM you can't afford to hire yet.
Series Seed–A High-Touch CustomersInternal IT & DevOps
Hundreds of internal apps, three engineers, and an inbox of "the expense system is broken" tickets. Vocetta becomes your first-line triage — for free, all day, every day.
Enterprise IT Internal Tools TeamsVoicemail forgets.
Junior PMs guess.
Vapi alone doesn't read your code.
Cheaper than the
junior PM you can't afford.
14-day pilot on every plan. No card required. Onboarding takes one afternoon — we'll sit with you on a call.
For solo agencies and freelancers handling a handful of clients.
- Up to 50 calls/month
- 1 codebase / repository
- Linear or Jira integration
- Standard "soul file" tuning
- Email support
For agencies and white-label SaaS shops with 5–25 clients.
- Unlimited calls
- Up to 5 codebases
- All trackers (Linear, Jira, GitHub, Slack)
- Custom soul file + brand voice
- Multi-tenant config awareness
- Priority routing & Slack support
For larger studios, white-label resellers, and enterprise IT.
- Unlimited everything
- Self-hosted / air-gap option
- Custom integrations
- Dedicated deployment engineer
- SLA and named support
- White-label your own voice agent
Stop writing tickets.
Start shipping fixes.
14-day pilot. No card required. We'll set up your soul file and your codebase index on a call together. By tomorrow afternoon, your support number is taking smarter calls than you do.
No card · No commitment · One-afternoon setup